You will receive a refund for inclement weather cancellations only, and we make the call. We recognize it’s not fun to be on a boat in the rain. There are no refunds for cancellations that are not due to rain, but we are willing to work with you to rebook an appointment or provide a gift certificate for your next boat outing. There are no refunds if it’s just cloudy and cool, our boats are great with a sweatshirt and blanket, trust us!